Help center
How can we help?
Short guides for getting set up, connecting your sources and running your workspace.
SLOT 1
Getting started
Ask your first question, invite your team and read a cited answer.
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SLOT 2
Connectors
Link Slack, Google Drive and Notion, and fix a source that stopped syncing.
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SLOT 3
Security
How permissions work, SSO and SCIM, and exporting the audit log.
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SLOT 4
Billing
Change your plan, download invoices, or cancel and pause.
See guides ↓
Getting started
Ask your first question
Connect one source, type a plain-English question and read an answer with a receipt on every sentence.
Read the guide →
Invite your team and set roles
Add teammates by email or company domain, then choose who can ask, who can manage connectors and who can manage billing.
Read the guide →
Read a cited answer
Every sentence carries a numbered receipt. Learn how to open sources, check a quote and report a wrong answer.
Read the guide →
Connectors
Connect Slack
Choose which channels Lanternfish reads, how private channels are handled and how long the first sync takes.
Read the guide →
Connect Google Drive and Notion
Link shared drives, folders and Notion pages, and choose what Lanternfish is allowed to read.
Read the guide →
Fix a connector that stopped syncing
Work through the four usual causes when a connector shows a warning or stops picking up new content.
Read the guide →
Security
How permissions work
Lanternfish only answers from content each person could already open. Here is how that rule is enforced.
Read the guide →
Set up SSO and SCIM
Connect Okta, Microsoft Entra ID or Google Workspace for single sign-on, and provision people automatically.
Read the guide →
Export your audit log
See who asked what, who changed a setting and which sources were read, and export it as CSV or send it to your SIEM.
Read the guide →
Billing
Change your plan or seat count
Move between Free, Team and Enterprise, add or remove seats, and see how the change shows up on your next invoice.
Read the guide →
Download invoices and update your card
Find past invoices, add a VAT number or purchase order, and replace the card on file before it expires.
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Cancel or pause your subscription
Downgrade to Free at the end of the period, pause for up to three months, or cancel and take your data with you.
Read the guide →
Still stuck?
Tell us what you were trying to do and a person will reply within one working day.